FAQs
How do I enroll for Online Banking?
On our webpage, go to Online Banking, select Enroll, verify you are not a robot. Under Member ID enter your Member Number and Pin (last six of SSN).
Create your unique Login ID and Security Code/Password.
*Security Code/Password must be at least 9 characters, at least 1 uppercase, at least 1 lowercase, at least 1 special character and at least 2 numbers.
How do I enroll and send money with Zelle?
Where can I request forms, disclosures and applications?
At Forms & Disclosures , or your nearest branch.
Sign-up for eStatements.
Log on to your online banking, and click online statements. Read and accept terms and conditions on pop-up window. You will be redirected to the eStatements page.
*You will only be able to view eStatements from the time of enrollment and forward. eStatements are available up to 12 months.
Pay Bills Online.
Sign-in to your Online Banking, click Pay Bills. Just 3 easy steps, pick a bill you want to pay, enter the information from your bill then choose how much and when.
How do I get Mobile Deposit?
Mobile Deposit is an option that is available on our savings and checking accounts. For details, please contact one of our locations.
How do I get Cardhub?
From your mobile banking app, click “My Cards” to access all the features.
Activate Debit Card
Select a PIN
Report Card Lost/Stolen
Add Travel Plans
Set Transaction Alerts
What is the difference between my actual balance and available balance?
The actual balance is the total amount of funds in your account. This amount does not reflect pending transactions, which have not fully processed and cleared your account, the available balance does. Your available balance is the amount that can be accessed for transactions.
Order Checks/Harland Clarke.
If you need to place a check order, please contact your local branch at 479-521-1199, 479-313-8999 or 501-686-6419.
Branch Hours and Address.
How do I apply for a loan ?
You can apply online through our website. If you’re not tech savvy, your local branch can provide you with a paper application and answer any questions you may have.